Best Digital Marketing Tips for Small Businesses (2021)

by | 27 Jun 2022 | Information, Sales & Marketing

Whether you run a big business or a small one, digital marketing is essential for the growth of your business. Especially for small businesses, digital marketing presents the opportunity to scale up quickly. The barriers are lowered and you can get access to international markets easily for your products and services. But with the rapid development of new technologies, social media platforms, and communication avenues,  it is a huge challenge to adopt the right digital marketing strategies for a small business that is suited to yours.

Starting and growing a business is a full-time job that extends beyond the weekdays. We know you have a tight schedule, so to save you a little time we have compiled some effective digital marketing tips fit for small businesses. Let us have a look at these tips in the article below.

Good Website Experience

Your website is the first impression that a visitor will have of your business in the online space. A great user experience is necessary to convert a casual visitor into a customer. A fast-loading website, the correct landing pages, helpful information, rich content, secure shopping, and easy checkout are necessary for a great user experience.

Mobile-Friendly Website

More and more customers are using mobile devices for browsing, entertainment, and making purchases. Digital marketing strategies for a small business are incomplete without a mobile-optimized website.

Create a Google My Business listing

Create a Google My Business listing to create and provide necessary information about your business. Keep this listing updated so that your customers or potential customers get relevant information.

Blend Local Marketing with Digital Marketing

For a local business take advantage of digital marketing strategies directed at your local customers. Create your business listing at other local search directories like Bing and Yelp. Create social media ads, Google or Bing ads targeting the geographical location of your business. Start a direct mail campaign targeting users in the area. Host community events and giveaways to gain visibility and more positive response towards your business.

Understand Your Target Audience

Understanding your customers and identifying your target audience is the key to successful marketing. The same is applicable in digital marketing for small businesses. But the customer visiting your physical location may have a slightly different profile than the online visitor. So, understand your online target audience and create a profile accordingly. Create a digital marketing strategy based on sending emails, website experience, and social media promotions that fit into the customer profile thus created.

Research Your Competitors to Form a Unique Strategy 

Research your competitors so you may offer additional value and march ahead of the competition. Google searches your competitors to know how they are positioning themselves with their ads. Identify how you can offer better value for your products. Then implement that in your digital marketing strategy.

Content Marketing Through Blogs 

Reap benefits of digital marketing for small businesses through posting blogs that help and educate the viewers. Post blogs on topics related to your business. Provide information and helpful tips in a way that engages the audience. Hire a good content writer or expert in your field to write these blogs. You can yourself write blogs and invite the experts from your business community to guest write the blogs.

Find the Right Social Media Channel for Your Business 

Find the right social media platform that is suited to your business and focus on that. If you are offering B2B products/services then focus on engaging the audience through Twitter handles and LinkedIn accounts. While FB and Instagram are better for a B2C business. Do not spread yourself thin on too many social media channels. Pick the one based on your requirements and put your resources into that.

Engage with Social Media Influencers 

Partner with reputed social media influencers for promoting your products or services. It need not be an actor or model. It can be the influencer associated with your business field. For e.g., a tech video blogger for a white goods retailer or a food blogger for a food industry business. The right social media influencer can increase your brand visibility and business exponentially.

Customer Reviews

Want one of the best digital marketing tips for small businesses? If you offer quality products and services, then encourage your customers to leave online reviews. Moderate your business’s profile on review sites like Yelp and Reviews and your timely response to them will build rapport with your customers and win their trust. Positive reviews are also important to attract and influence potential customers to make a purchase.

Email Marketing 

Emails are still an effective digital marketing tool. Most online visitors have email addresses and nearly everyone checks their emails. Create a reliable email list of your existing and potential customers. This can be done through different lead generation strategies. Send regular newsletters, messages informing you about your products, business news, special offers, and discounts. It is a low-cost digital marketing strategy and a highly effective one.

Use Digital Advertising Specific to Your Target Audience

Organic SEO is an effective digital marketing strategy for a small business but it takes time. If you want quick visibility and are willing to spend more resources then use digital advertising. You can use google ads, display advertisements on social media sites like FB and Instagram targeting a specific location or demographic. You can promote your products through affiliate marketing too.

Monitor and Strategize 

Monitor your digital marketing strategies and modify them when required. Test and try new platforms, campaigns and tools until your figure out what works best at the moment. Since digital marketing is a highly fluid area therefore always be on the lookout for new developments in the field. You can take advantage of these developments and reap the benefits of digital marketing for small businesses.


So, these are our digital marketing tips for small businesses. As we mentioned above, monitor your strategies and adapt accordingly. If something does not work, then leave it and try new digital avenues. It is a changing landscape and your strategies should adapt at the same pace.

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