Our team at Savage & Palmer is passionate about scaling businesses and are eager to empower you with the right tools to take on the day-to-day challenges. Across our departments, we only hire the best – conducting over 50+ interviews per month with only 1-3% success rate. Our experienced team works very closely with clients to deliver results and a serivce like no other! We focus heavily on monthly employee upskilling and training to ensure we’re always up to date and giving you our best.
To ensure our clients get the best customer experience, we have developed a set of internal processes that streamline our activities and deliver results. We have one of the most well defined On-Boarding Process where we chart out the goals, roles and performance metrics of all stakeholders. We have also created a Recurring Checklist to ensure that monthly tasks are followed religiously and status updates are shared with clients to ensure transparency. At the heart of our business, we have a dedicated Customer Relations team looking after all the due dates and making sure the Execution Team adheres to all the deliverables and timelines.
Using the right tools to solve the right problems – that’s what we do best! We use a dedicated Project and Task Management tool called Basecamp on which, we have integrated our clients and team members on so as to ensure seamless communication. We also have a dedicated WhatsApp group created for each client and team members to esure higher turn around time for responses and transparency between all stakeholders. And finally, all our data is stored on the cloud for easy accessibility and to make sharing and editing of files a real-time activity for all stakeholders.
When we started working with Savage & Palmer, we appointed a 1 man team; however, as we've grown, they have seamlessly scaled up with us to a team of 8 in Accounts and Finance. They've taken full ownership & reduced our task of hiring, training, induction, employee engagement, and retention for the Accounts team. Their highly professional team has streamlined the entire accounts process for us.
Head E-Commerce, MCaffeine
Co-Founder, 99 Pancakes
Partner, Sweetish House Mafia
Bring the experts onboardto help you grow your business.
Give us your details below and we’ll give you a call to discuss further