Information we collect
We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.
Payment and billing information
We might collect your company name and company address. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website.
Information you post
We collect information you post in a public space on our website or on a third-party social media site belonging to Bookmyseats.in.
We may collect demographic information about you, events you like, events you intend to participate in, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways
We collect information directly from you
We collect information directly from you when you register for any services. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you:
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions
We might use your information to confirm the services we provide.
We use information to improve our products and services
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes
We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes
We might send you information about special promotions or offers. We might also tell you about new services. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications
We might send you emails or SMS about your account.
We use information as otherwise permitted by law.
Sharing of information with third-parties
Sharing of information with third-parties
We will share information with the event organizers
We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners
This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business
For example, if part of our business is sold we may give our customer list as part of that transaction.
Third party sites
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
42A, Impression House, G D Ambedkar Marg, Wadala West,
Mumbai, Maharashtra 400031
Phone: +91 98201 03201
If you have any questions about this Policy or other privacy concerns, you can also email us at firstname.lastname@example.org.
Updates to this policy